Russell is a distinguished negotiator known for his expertise in understanding client needs, developing strategic negotiation plans, and securing favorable contract terms. With a robust background in product and vendor management, Russell's ability to build strategic vendor plans and foster trusted relationships ensures that his clients receive the best possible price and performance terms. His skill set includes comprehensive knowledge of contract language, process improvement, and a keen sense of client service orientation, making him a fierce protector of his clients' best interests.
Russell's professional experience spans roles such as Senior Product Manager and Card Services Manager at STCU, and Customer Service Manager at Bank of America/First Data. In these positions, he successfully managed vendor relationships, led product lifecycle management, and directed critical telecom and disaster recovery projects. Russell's achievements in negotiating vendor contracts, coupled with his Six Sigma Greenbelt certification and strong problem-solving skills, highlight his ability to drive projects to completion and deliver exceptional results for his clients. His dedication to client success and ethical business practices make him an invaluable asset to any organization.
