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Enterprise Program Management

Delivering the outcomes you desire.


EPM: Focus on Outcomes

Cornerstone’s Enterprise Program Management (EPM) offering delivers the expertise and leadership your organization needs to take its “big vision” endeavors and develop a comprehensive plan to oversee and manage the myriad of interwoven strategic, tactical, and project-level tasks across your entire enterprise in order to deliver your desired business results.

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Your Vision. Our Expertise.

 

If you can imagine it, we can deliver it. Our team is focused on driving outcomes that address your immediate challenges, as well as those that can position your bank or credit union for long term success.

 

Here are just some of the types of initiatives we help our clients with:

 

• Improving your customer/member experience
• Expanding digital banking to all your products
• Improving your loan origination and servicing completion rate
• Reducing transaction costs
• Increasing customer/member deposits

• Leveraging technology to drive differentiation

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Services

The Right Services, in the Right Combination, at the Right Time

As a full-service consulting firm, Cornerstone has the ability to bring expertise to every engagement, from contract negotiation services to M&A solutions, technology selection and transformation. Whatever it takes. Our goal is to work together as partners with your internal teams and align your external vendors to tailor an approach that gets the job done.

Change management is mission-critical to the success of any large-scale initiative. It cannot be an afterthought. That is why we offer Organizational Change Management services on every program. It enables us to deliver the most holistic approach possible, minimizes risk and disruptions and further ensures your success.

There are two key functions within the Enterprise Program Management Office: Governance and Delivery.

Governance

 

Our governance approach is adaptable to the maturity of your program and project management practices and the complexity of your business challenges and desired outcomes.

 

Program Management: Our Program Management processes and tools will ensure that there are sustainable and repeatable program-wide practices that can be scaled and are aligned to your program objectives.

 

Intake/Demand Management: We will work with your teams and partners to develop a prioritization methodology to ensure that your investments are aligned to the prioritization criteria of the strategic objectives and desired outcomes of the Program.

 

Capacity Management: We will work with your teams and partners to identify and appropriately balance the capacity and demand for critical resources.

 

Program Performance Reporting: Our proven methods and tools will ensure that communication of Program status and health is provided to key stakeholders. We will work with your teams and partners to establish governance meetings and Program-level dashboard reporting.

Delivery

 

Our delivery approach is flexible according to the maturity of your project delivery methodology. We partner with your transformation office or PMO team to cultivate a culture of accountability to achieve your desired outcomes

 

Resource Management: Our Resource Management discipline ensures that we are measuring and coordinating the time commitments required for all team members across all aspects of the Program.

 

Scope Management: We will work in partnership with your teams to ensure that any identified changes are measured and aligned against the program’s goals, milestones, costs, and deadlines.

 

Budget Management: Business cases with supporting cost/benefit analysis and detailed budgets will be managed throughout the lifecycle of the program and projects..

 

Issue/Risk/Dependency Management: Proactive identification, management, and communication / reporting of actual and perceived risks, issues, and dependencies.

Our Integrated Approach from Strategy to Execution

Cornerstone Enterprise Program Management offers the comprehensive expertise your organization needs to orchestrate and deliver your most ambitious "moonshot" initiatives from the development of a sound strategy to the myriad of details involved with project execution.

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When to Look at Enterprise Program Management:

 

To understand if these services are a fit for your bank or credit union, consider a few key questions to help make that determination:

 

Questions to Consider

 

• How current is your business strategy?
• What headwinds and/or tailwinds are you experiencing in guiding your business strategy that are hindering you from executing that strategy?
• Are there programs, initiatives, or portfolios of projects in flight now that are currently at risk of failure?
• Do you have any initiatives that you have completed that have not delivered the desired results? What shortfalls or failures have you experienced?
• What are your biggest business challenges?

 

We can talk through this with you. Our experienced consultants can formulate and align just the right strategies, services, systems, data, teams, and tools into a customized plan, then expertly manage every facet for you to deliver your desired outcome with the maximum impact.

Experience & Results You Can Trust

2000+

 

Projects completed with financial institutions since 2002

1500+

 

Financial institutions served including over half of Forbes’ Best Banks and Credit Unions

20+

 

Years in business serving financial institutions of various sizes

Meet Your Enterprise Program Management Experts

Quintin Sykes - Headshot - Circle (1)

Quintin Sykes

Partner

Quintin Sykes leads Cornerstone's merger and acquisition (M&A) and enterprise program delivery efforts and has over 35 years of technology and operations experience in financial services companies. Quintin has provided regional and top 25 financial institutions with advisory services including: M&A integration Core, digital, payments, and lending transformation Technology, digital, and analytics strategy, and more.

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Bob Barmak

Senior Director

Bob Barmak is a business strategy, technology, and operations expert who brings to Cornerstone Advisors’ Technology Services practice a long history of delivering increased client revenue and profit through business model transformation initiatives and programs. Bob’s out-of-the-box thinking has proven consistently successful for clients who realize significant benefits including improved productivity, decreased costs, mitigated risks, and enhanced shareholder value.