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Research Report 

2024 Digital Banking Performance Metrics

The ongoing sophistication of digital banking technology in conjunction with evolving consumer preferences and behaviors has accelerated the uptake of digital banking services, with more consumers than ever choosing to open accounts at fintechs as opposed to traditional banks and credit unions.

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What You'll Learn in this Report

  • Intelligence executives need to measure and manage their digital investments, channels, and operations.
  • Year-over-year benchmark comparison of digital investment and digital banking metrics.
  • The definition of high-performing financial institutions and what distinguishes them from the competition.
  • The major digital shifts impacting the industry.
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About Cornerstone Advisors

At Cornerstone Advisors, our goal is to deliver tangible business impact to financial institutions and fintechs. We know that when institutions improve their strategies, technology, and operations, enhanced financial performance naturally follows. Because we live by the philosophy that businesses can’t improve what they don’t measure, we show banks and credit unions how to use laser-focused measurement to make smarter technology decisions.