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Research Report 

2025 Digital Banking Performance Metrics 

Now in its 6th edition, the 2025 Digital Banking Performance Metrics Report explores operational metrics from banks and credit unions with assets of $300M to $46B. Learn about the current—and future—state of digital banking, from the features that attract account holders most to gaps between the nation’s smaller institutions and their megabank or fintech competition. 

alkami-digital-banking-perf-cover-full

What You'll Learn in this Report

• Digital performance metrics self-reported by 98 American banks and credit unions
• Metrics segmented by 75th percentile, median, and 25th percentile performers, plus overall averages
• Detailed analysis across digital banking investments, operations, features, and utilization
• A sample digital banking framework that can help financial institutions identify, balance, and focus their tracked metrics

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About Cornerstone Advisors

At Cornerstone Advisors, our goal is to deliver tangible business impact to financial institutions and fintechs. We know that when institutions improve their strategies, technology, and operations, enhanced financial performance naturally follows. Because we live by the philosophy that businesses can’t improve what they don’t measure, we show banks and credit unions how to use laser-focused measurement to make smarter technology decisions.