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Research Report 

The Human + Digital Challenge in Banking: Consumers Want Both

Discover why banks must utilize tech that works in harmony with human interactions.

What You'll Learn in this Report

  • Shifting from a channel-centric to a process-centric orientation
  • Providing human-delivered account management digitally
  • Integrating human + digital advice and guidance
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About Cornerstone Advisors

At Cornerstone Advisors, our goal is to deliver tangible business impact to financial institutions and fintechs. We know that when institutions improve their strategies, technology, and operations, enhanced financial performance naturally follows. Because we live by the philosophy that businesses can’t improve what they don’t measure, we show banks and credit unions how to use laser-focused measurement to make smarter technology decisions.