According to Cornerstone Advisors, as of early 2020, 13% of banks already had chatbots; with the release of popular large language models like ChatGPT, this number could be way north today.
banks.
AI.
Jun 10, 2023
The use of chatbots in the banking industry continues to rise steadily, with more banks incorporating them into their services. According to Cornerstone Advisors, as of early 2020, 13% of banks already had chatbots; with the release of popular large language models like ChatGPT, this number could be way north today.