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Ray Birch

Shifting Sales Focus To New Point

Sep 20, 2023

Cornerstone Advisors' Sam Kilmer stressed it is no longer effective for credit unions to sit back and wait for consumers to come to them—whether that be through branch doors or digitally, saying such a wait-and-see posture is costly.

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Time To Focus On 'Family Digital Wallet'

Digital Banking. Aug 22, 2023 Family digital wallets extend credit unions' reach and ability to attract new customers and win over young credit union members, said Tristan Green, director at Cornerstone Advisors.

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How Card Market is Likely to Respond

cards. Aug 3, 2023 A new study, “The True Impact of Interchange Regulation," authored by Glenn Grossman at Cornerstone Advisors, outlines a number of potential scenarios related to Durbin legislation.

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Digital Banking Is Not The Big Threat

Digital Banking. Jan 2, 2023 Chris Miller, director at Cornerstone Advisors, fully expects chatbots will only continue to learn and improve in their service delivery at a faster pace than CU call centers and member service reps, which could spell trouble for branches not too far down the road, at least in their current iteration.

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Crypto Problems An Opportunity For CUs?

Credit Union 2.0. cryptocurrency. Dec 28, 2022 Cornerstone Advisors President Steve Williams contends what has led to many of the cryptocurrency platform failures is poor governance within those organizations.

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