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In the News

Financial services media outlets frequently look to Cornerstone subject matter experts for insights and analytics on current industry issues.

Media Mentions Press Releases

Mom and pop' credit unions are losing the tech race — and members

Technology. credit unions. Jan 10, 2023 Mega-credit unions can better afford marketing and partnerships with fintechs that can expand their market reach, said Vincent Hui, managing director at Cornerstone Advisors. "This is why strong credit unions are considering mergers — so they have the economies of scale to invest in those strategic capabilities," he said.

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Digital-only Alliant Credit Union overhauls account-opening

Digital Banking. Accounting & Finance. credit union. Jan 7, 2023 "There's very few implementations of an omnichannel solution that are done big bang, [but rather] they're almost always implemented piece-by-piece," said Jim Burson, managing director at Cornerstone Advisors.

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Consumers are placing their trust in mobile deposits

deposits. mobile banking. Consumer Affairs. Jan 4, 2023 In our post-pandemic world, most people have become used to interacting with their banks online and aren’t interested in returning to their old in-person, branch-based banking habits. This was one of the key findings from a recent report Mitek conducted with Cornerstone Advisors, based on a survey of more than 1,000 U.S. consumers.

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Expect Funding Wars, Tech Troubles in 2023

Jan 2, 2023 “The relationship manager model, in certain segments, has great runway,” says Steve Williams, president and co-founder of Cornerstone Advisors. But that doesn’t mean banks can simply ignore the disruption that’s already occurred. “If we’re going to fight the funding war, we’ve got to do it in modern terms.” That means continuing to invest in technology to deliver better digital services.

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Digital Banking Is Not The Big Threat

Digital Banking. Jan 2, 2023 Chris Miller, director at Cornerstone Advisors, fully expects chatbots will only continue to learn and improve in their service delivery at a faster pace than CU call centers and member service reps, which could spell trouble for branches not too far down the road, at least in their current iteration.

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How Banks Can Avoid Losing Small-Business Loans to Fintechs

Small Business. Fintech. banks. payday loans. Dec 29, 2022 Research by Cornerstone Advisors has found that small businesses want to obtain accounting and payment services from their bank or credit union. (The same research also found that respondents would overwhelmingly prefer to borrow from their primary bank.)

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Will Twitter, PayPal and Walmart compete to launch America’s super app

Dec 29, 2022 “Super apps took hold in Asia because Asian consumers owned under-powered smartphones that weren’t conducive to managing 40 to 50 separate apps,” according to Ron Shevlin, chief research officer at Cornerstone Advisors.

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Crypto Problems An Opportunity For CUs?

Credit Union 2.0. cryptocurrency. Dec 28, 2022 Cornerstone Advisors President Steve Williams contends what has led to many of the cryptocurrency platform failures is poor governance within those organizations.

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Goldman Offers Services Through Apple as It Revamps Consumer-Banking

consumer lending. apple. BankingTech. Dec 22, 2022 “It’s driving loyalty and engagement with the iPhone and maybe the iPad—it’s about the Apple ecosystem,” said Ron Shevlin, chief research officer at Cornerstone Advisors, a banking and fintech advisory firm.

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NY Fed lists inflation and monetary policy as top risks

consumer financial data. Business Insider. BankingTech. Dec 22, 2022 Cybersecurity was a leading concern for US bank executives polled this year by Cornerstone Advisors, second only to attracting qualified talent.

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