In the News

Digital Banking Is Not The Big Threat

Digital Banking. Jan 2, 2023 Chris Miller, director at Cornerstone Advisors, fully expects chatbots will only continue to learn and improve in their service delivery at a faster pace than CU call centers and member service reps, which could spell trouble for branches not too far down the road, at least in their current iteration.

Building a Robust Digital Ecosystem, Regardless of Size

Digital Banking. Dec 6, 2022 Cornerstone Advisors’ annual report states that 86% of banks say their spending on tech is going to be somewhat or significantly higher this year. It’s not a question of “If,” but when and how your team tackles creating a digital ecosystem.

Have digital banks transformed the US banking industry?

banks. Digital Banking. Nov 9, 2022 It's unclear how many customers directly deposit cash rewards from debit cards into their checking accounts, according to research from Cornerstone Advisors.

Improved Digital Account Opening Must Be a Top Priority for 2023

Digital Banking. Accounting & Finance. Nov 1, 2022 When Cornerstone Advisors asked about the level of interest in using third-party solution providers, 29% of organizations noted an interest in using outside partners to assist in building a better digital account opening process.

Neobanks aim for young, digital-savvy

Digital Banking. Oct 21, 2022 Neobanks also have some disadvantages, which Ron Shevlin, chief research officer at Cornerstone Advisors, outlined in a June 20, 2022, Forbes.com article based on Cornerstone research.