Digital Transformation Case Study
United Federal Credit Union
![Cornerstone Advisors Case Study - United Federal Credit Union - Building Cornerstone Advisors Case Study - United Federal Credit Union - Building](https://www.crnrstone.com/hubfs/Cornerstone%20Advisors%20Case%20Study%20-%20United%20Federal%20Credit%20Union%20-%20Building.jpg)
Executive Overview
United Federal Credit Union (UFCU) found itself at a crossroads with its aging content management system (CMS) that was holding back the credit union’s ability to deliver the seamless digital experience its members deserved. As the clock ticked toward the system’s scheduled sunset in 2025, UFCU knew it was time to act, and fast, to find a solution that could support its mission and future growth.
Challenges
• Outdated and complex CMS that hindered growth• Inconsistent technical support disrupted workflows and frustrated emplo
Solutions
Results Achieved
Reduced
Operational costs
Enhanced
Usability and employee satisfaction
Improved
Workflows and efficiency