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Technology Performance Management

Proactive contract negotiation service for maximum leverage and savings.

What is Technology Performance Management (TPM)?

TPM  is our concierge-level, multi-year, multi-contract negotiation program. It is Cornerstone's most popular engagement model for maximum contract negotiation results.  This is how we achieve the ever-elusive proactive state, enabling us to negotiate on your behalf with peak leverage.

 

The results we're able to generate for our TPM clients is proof we are on the right track. On average, TPM clients achieve 32% better negotiation results than our clients who engage with us the traditional/transactional way. The difference is the Contract Roadmap and the enterprise process behind it. We create stronger outcomes because when we see the full picture of your critical contracts, we are able to routinely negotiate with optimal leverage on your behalf.

Experience & Results You Can Trust

61%

 

Saving achieved in core banking contract negotiations (FI with $6.8B in assets)

47%

 

Saving achieved in trust accounting contract negotiations
(FI with $14B in assets)

81%

 

Saving achieved in retail digital banking contract negotiations
(FI with $2.2B in assets)

Are You Facing These Contract Challenges?

Negotiating Blindly

Over 50% of financial institutions said they sometimes do not know market pricing for vendor contracts. This results in leaving money on the table that could be used to fund other organization initiatives.

Lack of Negotiation Confidence

Over 50% of financial institutions said they have weak confidence in achieving price reduction.

Contracts Don’t Align with Enterprise Strategy

Financial institutions are missing key features from vendors that can be hindering their success and impacting their customer experience.

Emergency Reaction with Auto-Renewals

Financial institutions aren’t aware of contract auto-renewals until the last minute – causing an “emergency reaction” and rushed decision-making.

Cornerstone Advisors Technology Performance Management - Image 1
Services

How TPM Saves Time and Money

Here are the top benefits you can expect from TPM:

• Eliminates emergency reaction mode by always staying ahead of renewals

• Delivers white-glove, bespoke concierge services with a key point of contact to one of our expert negotiators

• Access to our proprietary "Vaults" for insider intel, data and pricing

• Contract roadmap ensures alignment with your strategy

Contract Roadmap

 

Our custom roadmap is key to getting maximum results for you under TPM. We will quickly learn and assess your current state, explore your future desired state and then develop a high-level gap analysis between the two, making sound technology recommendations to bridge gaps and align the roadmap to support your strategic plans. We will then deliver a customized roadmap with recommendations, timelines and estimated budget.

Contract Vault™

 

When you engage Cornerstone for TPM, you will gain access to our Contract Vault™, our proprietary data engine of over 15,000 pricing points collected from negotiating thousands of vendor contracts. It enables you to get an objective analysis of vendor pricing and how it shifts with size, volume, and contract length so you will know what “good” pricing actually is. With embedded AI technology, it can also assist with predictive forecasting of pricing targets.

Market Pulse™

 

Market Pulse™ is our proprietary methodology that combines continuously-updated industry intel with tailored recommendations, including current market position and industry changes; buyer/persona perceptions; win/loss realities; strengths/challenges vs. competition, buying criteria, priorities and attribute weightings. We leverage this “inside track” knowledge for every TPM client to ensure your contract negotiations are powered by relevant, accurate vendor insights.

 

Vendor Vault™

 

To fully complement our Technology Performance Management offering, many TPM clients opt to leverage our powerful, yet easy-to-use contract management technology platform called Vendor Vault™. This optional platform will enable your organization to effectively manage the entire vendor lifecycle, from onboarding new vendors, to ongoing management and continuous monitoring. It streamlines every facet of vendor management and provides your bank or credit union with a single source of truth.

ContractVault-logo

Contract Vault™ is our proprietary data engine of over 15,000 pricing points collected from negotiating thousands of vendor contracts. Leveraging this information, our team of negotiators provides financial services executives with an objective analysis of market pricing and how it shifts with size, volume, and contract length.

Learn More
VendorVault-logo

Vendor Vault™ is our powerful, yet easy to use vendor management platform for ongoing vendor monitoring. It was specifically designed to help you stay on track and ensure you pass your exams. Vendor Vault™, provides data on hundreds of industry vendors serving the financial service market.

Learn More

$6B+

 

Total negotiated contract deal value (since 2019)

651

 

Contract negotiation engagements since 2019

32%

 

Average increase in negotiation results achieved by TPM clients vs. transactional option

Meet Your Technology Performance Management Expert

Ryan Rackley

Ryan Rackley

Partner

As a partner at Cornerstone Advisors, Ryan Rackley leads a team of highly specialized technology contract negotiation consultants in the firm’s Contract Negotiation, Mergers & Acquisitions, and Payments practices. His more than 20 years in the financial services space have gained him authoritative expertise in vendor solutions sales and architecture. Ryan has personally negotiated more than 500 bank and credit union technology contracts.

 

Additional Resources